Vol. 15 No. 1 (2020)

TREND AND CHALLENGES OF COMMUNICATION IN ORGANIZATIONS
Crisis, reputation and bond management

January - june 2020

DOI: https://doi.org/10.18861/ic.2020.15.1

Published: 2020-06-11

Full Issue

PDF (Español (España))

Presentation

Two sides of the same coin The theory and the practice of communication in organizations

Paul Capriotti

17 - 22
- PDF (Español (España))
- HTML (Español (España))

Articles

Fake news and public relations in Latin America

Andreia Silveira Athaydes, Alejandro Álvarez-Nobell, Gabriel Sadi

25-40
- PDF (Español (España))
- HTML (Español (España))
Knowledge management in universities Communication in digital environments

Viena Medina González, Ana Almansa Martínez, Antonio Castillo Esparcia

41 - 66
- PDF (Español (España))
- HTML (Español (España))
Assessment of the interactive attitude and level of dialogue by Colombian companies on Facebook

Ileana Zeler

67 - 85
- PDF (Español (España))
- HTML (Español (España))
From the secondary to the quinary sector Internal communication according to the activity of the company: objectives, measurement and priorities

Cristina Aced-Toledano, Susana Miquel-Segarra

87 - 107
- PDF (Español (España))
- HTML (Español (España))
Advertising communication in digital media The management of social responsibility in Third Sector Organizations

Herlinda Ortíz Rodríguez

109 - 131
- PDF (Español (España))
- HTML (Español (España))
Stakeholders and unintended outcomes in strategic communication

Francisco I. López del Castillo Wilderbeek

133 - 153
- PDF (Español (España))
- HTML (Español (España))
Open government in the management of city halls Informational policy and intermediation through the social networks of the Sant Cugat del Vallès town hall

Zahaira González Romo, Juan Manuel Fernández Álvarez

155 - 181
- PDF (Español (España))
- HTML (Español (España))
Corporate communication for customer loyalty

Patricia Durán Bravo, Nancy Cisneros Martínez, Raúl Pancardo Peralta

183 - 200
- PDF (Español (España))
- HTML (Español (España))

Interviews

Interview with Carlos A. Scolari “For a century, communication has been trying unsuccessfully to build something coherent”

Paul Capriotti, Virginia Silva Pintos

203 - 215
- PDF (Español (España))
- HTML (Español (España))

Vol. 15 No. 1 (2020)

Full Issue

Presentation

Two sides of the same coin The theory and the practice of communication in organizations

Articles

Fake news and public relations in Latin America

Knowledge management in universities Communication in digital environments

Assessment of the interactive attitude and level of dialogue by Colombian companies on Facebook

From the secondary to the quinary sector Internal communication according to the activity of the company: objectives, measurement and priorities

Advertising communication in digital media The management of social responsibility in Third Sector Organizations

Stakeholders and unintended outcomes in strategic communication

Open government in the management of city halls Informational policy and intermediation through the social networks of the Sant Cugat del Vallès town hall

Corporate communication for customer loyalty

Interviews

Interview with Carlos A. Scolari “For a century, communication has been trying unsuccessfully to build something coherent”

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